Frames shown are for illustrative purposes only, and it's not included in your order.
To protect painting well during international shipping, all paintings are ROLLED (Unframed/Not stretched), packed and shipped in a quality PVC tube to avoid damages, it’s 100% safe and painting comes back to its original/flat status once you stretch it on a wooden base. You can decide to frame it or simply stretch/gallery wrap it, it’s beautiful both way.
There is ADDITIONAL 2"-5" white margin/border around the image, it should be enough for all kind of wooden stretch bars.
FREE shipping with 4-day DHL Express to everywhere in the world.
Tax&Duties: No tax will be applied to your order, buyer only pays for custom duties when it's imported to your country. FREE duties for the US, for the most of other countries, under hand painted painting category, rate is around 10%.
How long do you receive your purchase?
In-stock item - In a week.
Acrylic painting - In 2 weeks.
Oil painting - In 3 weeks.
You will receive a shipping notification with a tracking number, and it will be delivered in 4 days after then.
If you work on deadlines, please check with me for the possibilities before purchasing.
We set PayPal as the only payment method at the moment if you buy on the site, please always choose Checkout with PayPal option when proceed:
If you don't have a PayPal account, you can still pay through PayPal with your credit card:
The most important thing We are suggested to ship to the address that comes with your PayPal payment, so, please pay with your CORRECT shipping address, this is the only way that both of us get protected by PayPal if anything goes wrong before you receive your merchandise.
2. Bank transfer.
If you are not able to use PayPal, please contact me at Hello@czartdesign.com for details, you can transfer your payment to my bank account.
It's 100% safe and you can always get a full refund if you are not satisfied with your purchase. Please check Returns & Exchanges.
More related information, please refer to FAQs.
We stand behind everything we sell. If you are not satisfied with your purchase, you can return it for a replacement or get a FULL refund.
Items should be returned in its original condition, and it must be packed in its original packing in a plastic tube (please DO NOT pack it with cardboard box). If your painting is stretched or framed, it's not acceptable for return and exchange.
Hassle-free returns and exchanges.
- Return it for a FULL refund or get a replacement just as easy as you purchase it.
We want happy customers!! For any reason, if you don't like the painting you received, you can return it in its original package and condition in 30 days on the receipt of it. You only need to do 3 things:
1. Email us at Hello@czartdesign.com for our shipping address to ship painting back (please DO NOT pack it with cardboard box, it must be packed it in a plastic tube like I do).
2. Ship it back with Post Office ONLY!! Because it's cheapest and it doesn't require too many paper work when it imports to China.
For you reference:
USPS in USA
Canadian Post in Canada
Royal Mail in UK
Australia Post in Australia
Buyer handle the returning cost, we pay for the import tax from your country to China.
3. Get a full refund once the returned painting is received. Or if you want to exchange for another piece, we will ship out the replacement just in a few days after the returned one is delivered.
Simple . Modern . Perfect