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Returns & Exchanges

We stand behind everything we sell. If you are not satisfied with your purchase, you can return it for a replacement or get a FULL refund.

Items should be returned in its original condition, and it must be packed in its original packing in a plastic tube (please DO NOT pack it with cardboard box). If your painting is stretched or framed, it's not acceptable for return and exchange.

 

Hassle-free returns and exchanges. 

- Return it for a FULL refund or get a replacement just as easy as you purchase it.

 

We want happy customers!! For any reason, if you don't like the painting you received, you can return it in its original package and condition in 30 days on the receipt of it. You only need to do 3 things:

1. Email us at Hello@czartdesign.com for our shipping address to ship painting back (please DO NOT pack it with cardboard box, it must be packed it in a plastic tube like I do).

 

2. Ship it back with Post Office ONLY!! Because it's cheapest and it doesn't require too many paper work when it imports to China.

For you reference:

USPS in USA

Canadian Post in Canada

Royal Mail in UK

Australia Post in Australia

......

Buyer handle the returning cost, we pay for the import tax from your country to China.

 

 3. Get a full refund once the returned painting is received. Or if you want to exchange for another piece, we will ship out the replacement just in a few days after the returned one is delivered. 

 

 Simple . Modern . Perfect